Wallop: A Slingshot Adventure: Support
Need a hand? Here are answers to the most common questions. If you're still stuck, email [email protected] and we'll get back to you as soon as we can. Please say which device you're playing on (Apple Vision Pro, iPhone or iPad).
How do I unlock the full game?
Practice is free. One purchase of the Full Adventure unlocks every level on Apple Vision Pro, iPhone and iPad when you use the same Apple Account.
I already bought it, but levels are locked.
Open the Level Selector (or Settings) and tap Restore Purchases. Make sure you're signed in with the Apple Account you bought it with.
Why are some levels still locked after buying?
Levels open one at a time: pass each level to unlock the next.
Levels aren't downloading.
The extra levels download after you unlock the Full Adventure, about 3.6 GB on Apple Vision Pro and 2.7 GB on iPhone or iPad. Check you're online and have enough free storage, then tap Retry in the Level Selector. Downloads continue in the background.
My progress isn't on my other device.
Progress syncs through iCloud. Sign in to the same Apple Account with iCloud turned on, on each device, then open Wallop on both.
Where is the Spatial Finale on iPhone or iPad?
The Spatial Finale uses your real room, so it's only on Apple Vision Pro.
The Spatial Finale can't find space for the wall.
Stand facing a clear area of floor a few metres deep, with furniture out of the way, then start the level again.
Game Center isn't showing my achievements.
Make sure you're signed in to Game Center in your device's Settings, then reopen Wallop. Achievements earned while signed out are sent the next time you sign in.
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